Warranty and Refund Policy
At [Your Pet Brand Name], we want you to be satisfied with your purchase of pet products like the Pet Bubble Bath Machine. This policy explains our return and refund process for international orders shipped.
1. Eligibility for Returns
Returns are accepted within 7 days of delivery for unused, unopened items in original packaging.
Items must be in resalable condition with all accessories and proof of purchase.
Exceptions: Personalized items, opened consumables (if applicable), or products damaged by misuse are non-returnable.
2. Return Process
Contact us at [laivantoshop@gmail.com] within 7 days to request a return authorization.
Ship the item back to our designated address (provided upon approval). Customer pays return shipping unless the return is due to our error (e.g., wrong item).
For international returns, note potential customs fees.
3. Refunds
Once received and inspected (typically 5-7 business days), we issue refunds to the original payment method.
Refunds include the product price; shipping costs are non-refundable unless due to our error.
Processing time: 5-10 business days after approval.
4. Exchanges
We offer exchanges for defective or incorrect items. Contact us for details.
5. Defective or Damaged Items
Report within 2 days of delivery with photos.
We may replace, repair, or refund at our discretion.
6. International Considerations
Returns from outside may take longer due to customs.
Duties/taxes on returns are the customer's responsibility.
This policy complies with consumer protection laws in key markets. For questions, contact us.