Shipping Policy

At AZRR, we strive to deliver your pet products, promptly and reliably. We ship from our facilities to international destinations. This Shipping Policy outlines our processes, costs, and timelines.

1. Shipping Methods and Carriers

We partner with reputable carriers like DHL, UPS, FedEx, or local postal services for cross-border shipping. Options include:

Standard Shipping: Economy option with tracking.
Express Shipping: Faster delivery for an additional fee.

Shipping method availability depends on your location.

2. Shipping Costs

Costs are calculated at checkout based on order weight, dimensions, destination, and selected method.
Free shipping may apply for orders over $200 USD, excluding remote areas.

3. Processing and Delivery Times

Orders are processed within 1-3 business days after payment confirmation.
Estimated delivery times (from shipment date):

United States: 7-14 business days (standard).
European Union: 10-20 business days (standard).
Other regions: Varies; contact us for details.

Delays may occur due to customs clearance, holidays, or unforeseen events. We provide tracking numbers via email.

4. Shipping Restrictions

We ship to most countries but may restrict certain regions due to regulations or carrier limitations.
Products like the Pet Bubble Bath Machine comply with international safety standards, but customers must ensure local import compliance.

5. Order Tracking and Changes

Track your order using the provided link.
Address changes after shipment may incur fees or be impossible.
If an order is undeliverable, it may be returned to us, and restocking/return shipping fees apply.

6. Lost or Damaged Shipments

Report issues within 2 days of delivery.
We will investigate and, if applicable, reship or refund.

For questions, contact [laivantoshop@gmail.com].